Your Entire Retention Channel, Run for You.
You have a product people love and no time to run email and SMS properly. We take the whole channel off your plate: strategy, copywriting, design, segmentation, testing and reporting, all run inside your own Klaviyo account by senior specialists. You approve. We build, send and optimize. This includes:
- Full flow architecture, built and maintained
- A weekly campaign calendar, written and designed
- Segmentation and offer logic that protects margin
- SMS strategy and sends alongside email
- Ongoing A/B testing on every key flow
- Monthly revenue reporting from your own Klaviyo data
How it works
How We Run Your Account From Day One
It Starts With a Health Score, Not a Pitch
Before we touch a single flow, we audit your account: 75+ checkpoints across 8 systems, delivered within 72 hours of access. You see exactly where revenue is leaking and what each fix is worth.
That audit becomes the build plan. We fix the foundations first (deliverability, tracking and list health), then rebuild the flows that earn the most, then layer in campaigns on a weekly cadence.
One Team. Every Send. No Hand-Offs.
The strategist who plans your calendar is the same person who reviews every email before it goes out. There is no junior account manager relaying messages and no agency layer between you and the work. You get one channel of communication, one point of contact, and a team that learns your brand as well as you know it.
What you get
What Is Included in End-to-End Account Management?
Built for brands that want retention handled, not just managed. Every partnership runs on the same four-part rhythm:
& fix
the flows
campaigns
& report
& fix
Audit and foundations
We run the Health Score, then fix what is quietly costing you: deliverability, authentication, tracking gaps and list hygiene. Nothing scales on a broken foundation, so this always comes first.
the flows
Flow architecture
We rebuild your core automations (welcome, browse and cart abandonment, post-purchase, winback and replenishment) with segmentation and offer logic designed around your margins and buying cycle.
campaigns
Campaigns and SMS
We plan, write, design and send your weekly campaigns and SMS on a calendar built around your launches and promotions. You approve every send; we handle everything else.
& report
Testing and reporting
Every key flow runs a constant A/B test. Each month you get a clear report from your own Klaviyo data: revenue per recipient, flow and campaign revenue, and what we are changing next.
Why it works
Why Brands Hand Us the Whole Channel
Paid on Performance
Monthly partnerships run on revenue share: a pre-agreed percentage of the email and SMS revenue we generate, tracked in your own Klaviyo attribution. We only earn when you do.
Senior Hands Only
The people who plan your strategy are the people who build it. No junior account managers, no outsourced design, and no one learning on your account.
Built to Compound
Flows keep earning long after launch. Every month adds new tests, segments and campaigns on top of the last, so the channel grows instead of resetting.
“We’ve worked with a few agencies that treat you like just another invoice. Emailium is different. You can tell these guys just love what they do. They are always pinging us with new ideas or small tweaks to squeeze out better performance, rather than waiting for us to ask. The revenue jump has been great, obviously, but the energy they bring to the brand is what actually keeps us around.”
Sofia Amara
By the numbers
What Every Partnership Starts With
75+
checkpoints across 8 systems in the Health Score that becomes your build plan
72 hrs
your Health Score is delivered within 72 hours of access, before any work is quoted
40+
DTC brands across agency and independent engagements
FAQ
FAQs About End-to-End Account Management
Thinking about handing over your retention channel? These are the questions we get asked most:
DTC brands doing roughly $1M to $20M that lean on paid acquisition and have no one in-house running email and SMS properly. If you already have a team that can build, Retention Strategy Consulting is usually the better fit.
Monthly partnerships run on revenue share: a pre-agreed percentage of the email and SMS revenue we generate, tracked in your own Klaviyo attribution. No bloated retainer and no invoice for effort. Exact terms are set after your Health Score.
Partnerships start with a 90-day initial term, because retention compounds and month one never tells the full story. After 90 days, it is month to month.
After onboarding, your main job is approving campaigns and telling us about launches and promotions. We handle the strategy, copy, design, builds, sends and reporting.
Yes. Everything lives in your own Klaviyo account: flows, templates, segments and data. If we ever part ways, it all stays with you.
